Meet the Team Behind The Holloway Agency-Real People, Ready to Help
Our promise: friendly service and honest advice from a team of Crestview locals who treat every client like family.
At The Holloway Agency, every call, quote, and policy is backed by a close-knit team who lives and works in the same communities as our clients. Our eight agents bring together decades of combined insurance experience, deep local knowledge, and a genuine commitment to making insurance clear and personal for every customer. From personal lines to complex commercial needs, you'll always have an advisor who knows your name-and your needs. Whether you connect with Dusty or any of our agents, expect the same friendly welcome, guidance, and expertise every time.
Friendly faces. Trusted advice.
Get to Know the People Protecting What Matters Most
Leadership That Cares About Clients
Our Team Members
Christopher "Dusty" Holloway
Owner & Lead Agent
I am the agency owner and a licensed agent in both Florida and most recently, Alabama. I started with the agency in 1994, as a part-time job while I finished college. Being brought up around the insurance industry, it was nothing that I never thought that I would pursue as a career path. Shortly after I started working for dad, I obtained my life and health license and then in January of 1996 I got my property and casualty license and haven’t looked back since. My primary focus had always been on the homeowner’s insurance side of the business and over the years we have been blessed to partner with great companies that have allowed us to assist thousands of homeowners in our area.
After dad passed away in 2022, I assumed the ownership of the agency along with overseeing all the day-to-day operations. Through the years I have always maintained the motto of “treat your clients like you would want to be treated if you were on the other side of the desk”. This is the main principle that has allowed our agency to grow over the years. Being an independent agency allows us to shop with multiple companies to ensure that we are providing the proper coverage for each individual client at the most affordable price possible.
Outside of the office you will probably find me with the love of my life my wife Amy, in our outdoor kitchen smoking some type of meat, and if possible, on the golf course my her and our son, Chandler. We’re both very active in our church and just love spending time with family, friends and our little grandson, Moses Austin.
Ethan Punch
Licensed Insurance Agent
Ethan Punch is a licensed insurance agent with Property & Casualty licenses in both Alabama and Florida. Specializing in personal lines coverage, Ethan works closely with clients to find affordable policies without compromising on quality or protection. Known for his approachable style and commitment to client satisfaction, he is dedicated to providing reliable guidance and building lasting relationships. Outside of the office, Ethan enjoys spending time outdoors, traveling with his family, and watching Formula 1.
Kim Cloud
Licensed Insurance Agent
Kim Cloud is a licensed insurance agent with over 16 years of experience helping clients navigate their insurance needs. Specializing in homeowners insurance, Kim works closely with individuals and families to simplify the process, find the right coverage, and ensure a clear understanding of each policy. She holds Florida licenses in Property & Casualty, Life, and Health insurance. Known for her warm, relationship-focused approach, Kim is committed to providing dependable service and building long-term client connections. She has enjoyed getting to know the Crestview community and, outside of the office, spends her time traveling, enjoying the outdoors, and connecting with close friends and family.
Lindsey Hatchell
Licensed insurance Agent
Lindsey Hatchell is a licensed insurance agent in Florida with over 13 years of experience helping individuals and families find the right coverage to protect what matters most. Specializing in personal lines insurance, Lindsey works closely with clients to provide clear guidance, dependable service, and personalized solutions tailored to their unique needs. Known for her honest and relationship-focused approach, she is committed to making the insurance process simple, stress-free, and easy to understand. Outside of the office, Lindsey enjoys spending quality time with her family and appreciating life’s everyday moments.
Holly Cantwell
Licensed Customer Service Representative
Holly Cantwell is a licensed (CPSR) in Florida with over 15 years of experience helping individuals navigate their insurance needs. Specializing in personal auto Holly works closely with clients to select the right coverages to protect themselves and their vehicles. Known for a dependable and client-focused approach, Holly is committed to making insurance simple, understandable, and stress-free. By taking the time to understand each client’s unique situation, Holly creates a comfortable, supportive environment where coverage decisions can be made with confidence.
Becky Doll
Licensed Customer Service Representative
Becky Doll is a licensed CPSR with over 18 years of experience in the insurance industry. Specializing in homeowner coverage, Becky works closely with clients to identify policies that best suit their needs, ensuring comprehensive protection and peace of mind. Known for her professionalism and dedication, she is committed to delivering exceptional service and building long-term client relationships.
Kiz Rodgers
Licensed Customer Service Representative
Kiz Rodgers is a licensed Property & Casualty Customer Service Representative with over 26 years of experience in the insurance industry. Specializing in personal lines and commercial auto insurance, Kiz works closely with clients to provide reliable guidance and support for their coverage needs. Known for a caring and service-driven approach, Kiz is dedicated to helping clients feel confident and well-informed about their insurance decisions. Since relocating from Michigan to Florida in 2023, Kiz has enjoyed becoming part of the local community. Outside of the office, Kiz enjoys spending time with family at the beach, serving at Hope City Community Church, and playing softball.
Real people. Real connections.
Personalized Service, Every Step of the Way
We believe in real connections-no call centers, no policy numbers as names. Our team approach means that when you reach out, someone who knows your story is ready to help, whether you prefer to call, email, or stop by our Crestview office. We're proud of our credentials, continuing education, and local expertise, but even prouder of the long-term relationships we build with every client. Many of us have served the same families for years, and we look forward to earning your trust as well.
Take the First Step Today
Ready to Meet Your Local Insurance Advisors?
If you'd like to speak with a specific agent or want to learn more about how we can help, just give us a call or visit our office. Every member of The Holloway Agency team is here to answer your questions and make insurance simple and comfortable for you.